Refund and Returns Policy

Return Eligibility

If you need to return an item following your purchase, we accept returns for items that are unused, unworn, undamaged and in their original pristine condition within 7 days of purchase.

All returned items will be inspected upon receipt. A full refund will be issued only after the item has passed our final inspection.

Return & Refund Processing Time

Please allow approximately:

5–10 business days for your return shipment to reach us.

3–5 business days for us to inspect and process your return after receiving it.

5–10 business days for your bank or payment provider to process the refund after we issue it.

Actual bank processing times may vary depending on your financial institution or payment method.

Return Packaging

For security reasons, please do not mention Manarch, fashion accessories, or any wording that could identify the contents of your return package.

Please ensure that returned items are securely packaged to prevent damage during transit.

Return Shipping

We recommend sending your return using a trackable and insured shipping service. Please retain your tracking information until your return and refund have been completed.

Return Address:

Attn: Returns
[Manarch Return Address]
[Street Address]
[City, State, ZIP Code]
[Country]

Request a Return or Exchange

To request a return or exchange by email, please contact:

Email: [Manarch Customer Service Email]

Please include the following information:

Name (first and last) used on the order
Order number
Daytime phone number
Reason for return or exchange

Important Security Information

For security reasons, please do not write the Manarch website address, brand name, or wording that identifies the contents on the outside of your return package. When arranging insurance or shipping, avoid displaying sensitive information about the contents on the exterior packaging.

Items Not Eligible for Return

Damaged, altered, tampered-with or misused items are not eligible for a refund.

Custom-designed, personalized or engraved items cannot be returned or exchanged unless they arrive damaged or incorrect.

CONTACT US

Customer Support

If you have questions about your order, return, exchange or refund, please contact our customer support team.

Email: [Manarch Customer Service Email]

Phone: [Manarch Customer Service Phone]

Business Hours: [Monday–Friday, 9:00 AM–5:00 PM]

Mailing & Return Address

Manarch
[Street Address]
[City, State, ZIP Code]
[Country]